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Terms & Policies

This is to ensure clarity, openness, and fairness. They state our obligations to you regarding every aspect of your training package from the moment you book to the moment you arrive at our location. Similarly, they state your commitments to us when you choose to book or train with us.

PAYMENTS

No booking can be regarded as confirmed until registration is complete, and full payment of the activity is done.

RESTRICTIONS

Kuwait Sailing School and its staff are responsible for the safe conduct of the activities. They alone shall decide whether or not the activities are available, or conditions are safe to use a particular craft/equipment.

ACCESS

​Your access to the resort is limited to the use of our school facilities and the shower/lockers facilities during your booked session.

 

You are not allowed to use the swimming pools or the beach sun beds, as these areas are designated as private resort facilities and are not included in your access privileges.

By using our facilities and services, you agree to adhere to these access and facilities usage guidelines. Any violation may result in the termination of your access without a refund.

ALTERATIONS

Kuwait Sailing School will wherever possible, try to arrange any alterations you may request after the booking has been made. 

MEDICAL INFO

Clients participating in our activities must expect to be involved in adventurous and strenuous activities. Clients must be in general good health and must satisfy themselves that the activity is within their abilities.

 

Clients must make a true and accurate declaration of their health when booking and must make Kuwait Sailing School aware of any medical conditions they have. Kuwait Sailing School reserves the right to refuse a booking on medical grounds.

 

Any medical conditions that a participant may have must be fully disclosed

(1) at the time of booking with Kuwait Sailing School.

(2) to the instructor on the training day.

BELONGINGS

Kuwait Sailing School cannot be held responsible for any loss or damage to any personal belongings whilst attending Kuwait Sailing School training. Please ensure that your valuables are kept in a safe place and not in changing rooms or on the boat.

Please do not take valuables with you on the water (such as car keys, mobile phones, expensive sunglasses) we can take no responsibility for valuables, even when handed into our care.

IMAGES

Kuwait Sailing School may from time to time take photographs/videos of your training and the use of this data is solely for the purpose of training, promoting, and publicising Kuwait Sailing School events through our literature, websites, Social media platforms, press or TV.

 

Clients/parents/guardians will always be consulted prior to this except in events where photos will be taken and shared without the participants and crowd permission.

SMOKING

Smoking is strictly prohibited on any of our vessels/equipment. 

CANCELLATIONS

BY KSS

We reserve the right to cancel any of our courses due to operational reasons. In this event, all fees will be refunded unless alternative dates are acceptable.

We cannot take responsibility for the weather conditions on the day and cannot make refunds for sailing time lost due to weather. In the event of severe weather forcing cancellation for safety reasons, you will be given the option of alternative dates subject to availability.

The decision whether or not to sail is always the responsibility of the Instructor on duty at the time.

- We reserve the right in our absolute discretion to terminate without further notice the booking arrangements of any client who refuses to comply with the instructions or orders of Kuwait Sailing School staff or another responsible person whose behaviour in their opinion is likely to cause distress, damage, danger or annoyance to other clients, staff, any third party or to property. Upon such termination, our responsibility for your booking ceases and we shall not be liable for any extra costs incurred by you.

HEALTH & SAEFTY

Safety is of paramount importance in all of our activities. Watersport activities are, by their very nature hazardous and clients and their guardians must accept that there are risks and the inevitable bumps and scrapes. We ask all our clients to comply with all safety and general instructions given by our staff.

 

For safety reasons, it is compulsory for all clients to wear floatation devices when using our equipment. Kuwait Sailing School reserves the right to refuse permission to participate for any client not wearing floatation devices.

 

It is the client/parent/guardian’s responsibility to ensure appropriate clothing is worn and/or available for the activity in all weather conditions.

TANNING PRODUCTS

Guests are strictly prohibited from using any tanning products or oils while operating or engaging in activities with our equipment. This is beacuse:

1.  Tanning products and oils can create slippery surfaces on the equipment, which may pose a safety hazard to users. 

2. Lifejacket Comfort: Tanning products and oils may come into contact with our provided Buoyancy aids, causing discomfort and potential skin irritation to users.

CANCELLATIONS

BY GUEST

If you cancel a booking after the refund policy time, no refund will apply.

Policies are clearly stated in the mobile app when you book.

Should you need to leave the course before it is complete, due to sickness, family emergency, or any other reason, no refunds or adjustments can be made for any unused portion of the course. However, we will try our best to reschedule your course with the next group if there is an available spot.

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